Privacy policy

Make the Grade (MTG) is committed to protecting your privacy. This privacy policy describes the types of information collected through the MTG website and how we use that information.

Last modified on 24 February 2025

Please note that some parts of the MTG website may have special terms and conditions relating to their specific content and practices, as well as their use of personal data; therefore, please be sure to consult any other privacy statements available on the MTG website.

Data collected on the Make the Grade website

The MTG website may ask you to provide different types of personal data depending on the documents and services you wish to access. This information is collected as described below and disclosed in accordance with this Privacy Policy.

A. Browsing

The MTG Website recognizes and collects certain information about your computer and your connection, including the type of Internet browser you use, the time you spend on the MTG Website, the pages you visit and the IP address of your Internet Service Provider (ISP).

The MTG website may place a session ID or retrieve information about your browser using cookies. You can choose not to allow different types of cookies, but blocking them may affect your browsing experience and some of the website's features and, consequently, the services we offer.

B. Downloading brochures and documents

You do not need to create an account to download most of the brochures and other documents available on the MTG website. However, for some downloads, you will need to complete a form containing the following basic information: first name, last name, e-mail address, telephone number, company, job title, city, country.

C. Online services and commercial communications

You may at any time choose not to receive our e-mails and commercial communications. To unsubscribe from our e-mail communications, use the unsubscribe link that is clearly displayed at the bottom of every e-mail we send you, or contact us at hello[at]makethegrade.com.

Use of collected data

We process your personal data for the following purposes: to monitor and improve our website; for security reasons; to provide you with an excellent customer experience; to ensure that we provide you with appropriate information; to monitor our performance; to provide you with relevant information about services, news and events; to establish and/or manage our relationship with you; to provide you with our services; to comply with our legal obligations.

We do not sell, rent, disclose or otherwise make available any personal data to third parties, except as described or with your consent. However, we reserve the right to disclose information to the competent authorities or to third parties when we are obliged to do so by applicable laws, as part of legal or regulatory proceedings, or as part of our legitimate interests.

In addition, your personal data may be shared in the following circumstances:

A. Subcontractors

In order to provide certain services or support its activities, MTG uses subcontractors with whom your data may be shared. This will be limited to what is necessary for the provision of the relevant services. MTG ensures that these subcontractors offer appropriate security guarantees for the protection of your personal data. In addition, we may have to communicate your personal data to any third-party entity or person entrusted with the partial provision of MTG's services.

Links to third-party websites

Our website contains links to other websites. Although the MTG logo and references to MTG may appear on some third-party websites, this Privacy Policy applies solely to information collected via the MTG website. Users are advised to read the privacy statements of any websites that collect personal data.

Protection of your data

MTG takes reasonable and appropriate security measures to protect your personal data. We take technical and organizational measures to ensure that personal data cannot be accessed by unauthorized persons.

The information you provide to us is stored :

• On servers owned and/or controlled by MTG for the purpose of processing data collected by third-party companies on behalf of MTG, or in the European Economic Area (EEA) area, in accordance with applicable laws and regulations.
• The information you provide for specific services may be stored outside France or the EEA, on Cloud servers managed by service providers. This information is then processed by our various service providers in accordance with applicable laws and regulations and in compliance with MTG's privacy policy. In particular, MTG applies the France-U.S. Data Protection Shield developed by the U.S. Department of Commerce regarding the collection, use and retention of personal data transferred to or located in the United States.

International data transfer

Personal data submitted on the website or via the services is generally processed by MTG in France on our servers or on Cloud servers hosted by our service providers on our behalf. Occasionally, this data may be processed in other countries, where data protection laws may differ from those in your country of residence. However, we will always protect your data in accordance with this privacy policy and applicable laws, regardless of the country to which it is transferred.

Changing and updating personal data

Please ensure that all personal data provided to MTG is accurate and kept up to date.

Your rights

Under data protection regulations, you have various rights in relation to your personal data:

• You have the right to ask us to access, rectify or delete your personal data; you have the right to restrict, or object to, the processing of your data; You also have rights relating to automated decision-making and profiling, as well as, in certain circumstances, to the portability of personal data. If data processing is based on your consent, you have the right to withdraw it at any time.
• These rights are subject to certain exceptions and will not always apply in all circumstances. Upon request, your personal data, in particular your contact details, will be deleted from our commercial databases.

Changes or updates to the Privacy Policy

MTG's Privacy Policy complies with the requirements of French data protection law, including the rules, principles and obligations set out therein. Consequently, this document may be modified in the event of changes in French law.

We may also modify our privacy policy from time to time as we improve our website and services. Please check this privacy policy regularly.

Questions

Any questions or requests relating to this privacy policy, your rights, or the use made of your data, should be sent to the following address: hello[at]makethegrade.fr.